Complaints, compliments or concerns

We want everyone who works for us or uses our services to be safe and comfortable. We run regular safeguarding training and all our staff and volunteers are DBS Checked.

Please find below links to our policies:

Copies of our full range of policies are available on request from Becky at

Your continued goodwill is greatly valued by us and therefore if you are unhappy about any aspect of our services or wish to leave a comment or compliment contact:

Becky Peates, Charity Manager

Telephone: 07943 551437

“Trainers so knowledgeable and friendly – thank you”

“An amazing service”

“Help at last – thank you”